Bookmark and Share

Author Topic: LOREX - DDNS works on laptop - Not on iPhone  (Read 21420 times)

0 Members and 1 Guest are viewing this topic.

Offline junaid123

  • PcWinTech Jr. Member
  • Join Date: Jan 2017
  • Posts: 1
  • Karma: 0
LOREX - DDNS works on laptop - Not on iPhone
« on: January 20, 2017, 07:17:21 AM »
Appreciate some help plz

Lorex LNR-380
Netgear router R6900
DDNS setup on lorex

I can connect the DDNS on a laptop
tried the same on an iphone and it does not work

3 different ports have been opened
On the iphone I was told to use 1025 port with the ddns address
The error I get is "receiving data from device is timed out"

Lorex is not able to help since a week


PcWinTech.com Forums

LOREX - DDNS works on laptop - Not on iPhone
« on: January 20, 2017, 07:17:21 AM »

Offline trpted

  • PcWinTech Guru
  • ******
  • Join Date: Sep 2011
  • Posts: 1,096
  • Karma: 37
Re: LOREX - DDNS works on laptop - Not on iPhone
« Reply #1 on: January 20, 2017, 11:46:20 AM »
#1 Info part one

a) Go to http://ipv4.whatismyv6.com/

b) On that web page is the non bogan/Public/route-able IP Address that users from Internet use to connect to you.

c) Some where in your router, you must have the same non bogan IP Address.

Example non bogan IP Address is 999.888.777.666, but in the router the WAN IP is 10.0.0.100 - this is not ok.

d) Important note: This is not to say that the non bogan IP Address has to be Static.

Example yesterday's IP Address was 999.888.777.666 and today's IP Address is 999.888.777.555 - this is ok.

#2 If you do not see the non bogan IP Address anywhere in the your router it's screens, it first matters what the WAN IP Address in the router is:

a) From 100.64.0.0 - 100.127.255.255, then CGNAT/NAT444/LSN is present

--

If you want more details about CGNAT/NAT444/LSN, you can look at

http://en.wikipedia.org/wiki/Carrier-grade_NAT

c) The possible fixes to fix your issue if CGNAT/NAT444/LSN is present.

#1 Have them in their NAT router forward the ports to the IP of your router..

#2 Upgrading the type of plan that you are on with your ISP so that you get a non bogan IP Address.

For example if you are a Residential Service Plan, consider going to a Business Service Plan.

#3 Consider switching to another ISP that can give you you a non bogan IP Address.

#4 For the long term future, get IPv6 working.

--

b) From 10.0.0.0 to 10.255.255.255, from 172.16.0.0 to 172.31.255.255 OR from 192.168.0.0 to 192.168.255.255 - based upon your NAT router:

Step 1: Physically find your NAT Router

Step 2: Find the WAN port of it.

Info: WAN port could be called Internet or To Modem or To ONT port.

Step 3: Report back what the brand and model of the device that is connected at the other end of the wire that is connected to the WAN port of the NAT router.

---

c) If the WAN IP is not the same and is not any of these/those IP Address(es), it would be a good idea to check to see how the non bogan IP Address is not the same (and not NAT). If you need help finding why that is, you are to asking for help doing so.

#3 I move along after this step if the non bogan/Public/route-able IP Address is the same (even if it is not static / "always the same") in the NAT router.
Private messages (PM) are not for support questions or for hints to not yet answered topics. The PMs are basically for confident conversation between the users, off the forum.

PcWinTech.com Forums

Re: LOREX - DDNS works on laptop - Not on iPhone
« Reply #1 on: January 20, 2017, 11:46:20 AM »

 

email