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Author Topic: Errors when Port-Forwarding to a Thomson TWG870UG router  (Read 37670 times)

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Offline Lucky Cross

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Errors when Port-Forwarding to a Thomson TWG870UG router
« on: September 09, 2016, 01:27:35 PM »
Good evening everyone.

I purchased SPF today, in the hopes of finally getting the Blade & Soul [Europe] mmorpg to work...
Every single game on my PC works (Steam or otherwise)...except Blade & Soul [Europe]...
I contacted the B&S Support Staff, and they have been trying to fix my problem for a week now...to no avail.

I have successfully added every port I wanted, and even added them to the firewall.
BUT!! When I go to the Port Checker, it shows them all as "Failed".

Can someone please aid me?! I am almost ->  :cry:

PS:
Please add Blade & Soul to the list of programs/games when selecting one in the drop-down menu for Port-Forwarding.
(You can find the necessary ports in the SPF picture.

PPS:
Please add my router: Thomson TWG870UG to the Router list.


Thank you for your time.
« Last Edit: September 09, 2016, 04:11:58 PM by Lucky Cross »

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Errors when Port-Forwarding to a Thomson TWG870UG router
« on: September 09, 2016, 01:27:35 PM »

Offline trpted

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #1 on: September 09, 2016, 05:53:22 PM »
#1 LAN IP Address(es) are safe to show. The only way others can connect to them is the other users are behind the same exact (Brand, Model, Firmware, Serial Number, Non Spoofed/ non cloned MAC Address[es]) NAT router.

#2 Can you show what the UI of the router looks like, including the forwarding page?

Please and thank you
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Offline Lucky Cross

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #2 on: September 09, 2016, 10:53:50 PM »
#1 LAN IP Address(es) are safe to show. The only way others can connect to them is the other users are behind the same exact (Brand, Model, Firmware, Serial Number, Non Spoofed/ non cloned MAC Address[es]) NAT router.

#2 Can you show what the UI of the router looks like, including the forwarding page?

Please and thank you

Oh... Didn't know that.
I'll add the pictures as attachments.

Note* I work from 9am 'til 4pm on Saturdays.
So, I won't be able to tinker with any settings during that time.
I will still reply to you from my workplace, if that helps.

Offline trpted

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #3 on: September 10, 2016, 12:42:23 PM »
#1 Not needed for forwarding, but you should really change/set the password of the NAT router as noted at the top.

Moving along..

#2 Go to http://whatismyipaddress.com/

#3 On that web page is the non bogan IP (Public) Address that users from Internet use to connect to you.

#4 In the NAT router go to Network -> WAN

#5 In your router, you must have the same non bogan IP Address.

#6 Important note: This is not to say that the non bogan IP Address has to be Static.

a) Example non bogan IP Address is 999.888.777.666 and in the router the WAN IP is 10.0.0.2 - this is not ok.

b) Example yesterday's IP Address was 999.888.777.666 and today's IP Address is 999.888.777.555 - this is ok.

#7 If your router you do not see the non bogan IP Address, it first depends on the WAN IP in the router.

a) If the WAN IP in the router is in the IP Address Range of 100.64.0.0 - 100.127.255.255, then CGNAT/NAT444/LSN is present.

--

If you want more details about CGNAT/NAT444/LSN, you can look at

http://en.wikipedia.org/wiki/Carrier-grade_NAT

The possible fixes to fix your issue if CGNAT/NAT444/LSN is present.

#1 Have them in their NAT router forward the ports to the IP of your router..

#2 Upgrading the type of plan that you are on with your ISP so that you get a non bogan IP Address.

For example if you are a Residential Service Plan, consider going to a Business Service Plan.

#3 Consider switching to another ISP that can give you you a non bogan IP Address.

#4 For the long term future, get IPv6 working.

--

b) If the WAN IP in the router is any of these IP Address Range(s):

From 10.0.0.0 to 10.255.255.255, from 172.16.0.0 to 172.31.255.255 OR from 192.168.0.0 to 192.168.255.255 now it matters the type of NAT router it is.

-> Based upon your type of router, CGNAT/NAT444/LSN is present ( see above for fix ).

d) If the WAN IP was not any of those, it would be a good idea to check to see how the non bogan IP Address is not the same (and not NAT). If users need help finding why that is, they are to asking for help doing so.
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Offline Lucky Cross

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #4 on: September 10, 2016, 01:30:02 PM »
...
Umm... Since I'm getting overwhelmed by all the technicalities...
Would you mind if we used Team Viewer so you can help me directly?
(I am afraid I might mess something up...which is likely).

Edit: https://en.wikipedia.org/wiki/Carrier-grade_NAT#Disadvantages
         So, in short, my port-forwarding settings are correct, but my ISP is blocking the change...

         The WAN IPv4 address is 10.14.14.216

Damn it all...
« Last Edit: September 10, 2016, 04:34:47 PM by Lucky Cross »

Offline Lucky Cross

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #5 on: September 12, 2016, 11:32:22 AM »
...
I'm still waiting for your reply...

Offline trpted

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #6 on: September 12, 2016, 12:48:28 PM »
#1 If you are confused of what the WAN IP is and the same or not: Take, save and upload a screen shot of what is at Network -> WAN and also what is at http://whatismyipaddress.com/

#2 For the router's password at the top it says:

Quote
Please define a user and password for Administration Click here to change the setting

do as directed. If are confused of what to do after clicking on that link: Take, save and upload a screen shot of what you see on that page that the link took you to.
Private messages (PM) are not for support questions or for hints to not yet answered topics. The PMs are basically for confident conversation between the users, off the forum.

Offline Lucky Cross

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #7 on: September 12, 2016, 01:01:07 PM »
#1 If you are confused of what the WAN IP is and the same or not: Take, save and upload a screen shot of what is at Network -> WAN and also what is at http://whatismyipaddress.com/

#2 For the router's password at the top it says:

Quote
Please define a user and password for Administration Click here to change the setting

do as directed. If are confused of what to do after clicking on that link: Take, save and upload a screen shot of what you see on that page that the link took you to.

I have already done number 1 and 2 on the 10th. (Wait... That sounded wrong).
I will attach the pictures to this message.
When you will see them... I have no idea.

Edit: ~Pictures removed for Privacy~
« Last Edit: September 17, 2016, 04:31:47 PM by Lucky Cross »

Offline trpted

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #8 on: September 13, 2016, 12:32:58 PM »
Confirmed that your ISP is using CGNAT/NAT444/LSN.
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Offline Lucky Cross

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #9 on: September 13, 2016, 02:38:09 PM »
Confirmed that your ISP is using CGNAT/NAT444/LSN.

...That's it? That's all you have to write?
You just write your reply, and then leave...
And when I write mine again, it takes literally a whole day for you to reply back...
Are you busy or something?

Also, those fixes you provided for the NAT issue do not work for me.
My ISP does not wish to forward any ports to my all-in-one modem/router...
Instead... They keep insisting that I buy a Static IP from them...

15 Euro (a month) for a static IP address + 14 Euro for my Internet connection + 20 Euro for cable TV
Who do they think i am? Donald Trump?

My monthly salary is a measly 150 Euro!

Offline trpted

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #10 on: September 14, 2016, 12:50:33 PM »
#1 Yes I have a life offline and am busy time to time.

#2 15+14+20= 49 and 49/150=0.3266

#3 There are other fixes to your issue besides that, and that includes finding another ISP.

As well as setting up a special type of VPN called hamachi. See the info at http://lifehacker.com/5902468/how-to-set-up-a-personal-private-vpn-with-hamachi
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Offline Lucky Cross

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #11 on: September 14, 2016, 01:07:39 PM »
#1 Yes I have a life offline and am busy time to time.

#2 15+14+20= 49 and 49/150=0.3266

#3 There are other fixes to your issue besides that, and that includes finding another ISP.

As well as setting up a special type of VPN called hamachi. See the info at http://lifehacker.com/5902468/how-to-set-up-a-personal-private-vpn-with-hamachi

About your #2:

49 Euro = 98 KM | 150 Euro = 300 KM (Konvertibilne Marke -> My country's currency)
I have bills to pay other than my internet and cable ones, you know...

You have -> Water, Electricity and Garbage disposal.
Combine them all and you get -> 98+37+100+10 = 245 KM

I'm left with 55 KM-worth (27.5 Euro) of groceries...for a whole month!

Get it now? Or should I draw you a picture?

Do not be presumptuous... Not all countries are wealthy, you know...
It makes me sick whenever I hear Americans whine about their "poor" economy.

WHAT ABOUT MINE?!?! IDIOTS!!! (In general).

About your #3:

Sadly, there are only 3 ISPs in my county.

Elta-Kabel
blic.net
m:tel

blic and m:tel are utter trash and should be avoided...
(Personal experience).

Anyway, you have my thanks for that "Hamachi" thing.
I'll check it out now. I'll write a new reply if the situation calls for it.
« Last Edit: September 14, 2016, 01:09:55 PM by Lucky Cross »

Offline trpted

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #12 on: September 15, 2016, 07:00:33 AM »
While I and others have a life off line, if you want more help from another website with message board(s) you can.

One example is the third party site with fourms DSLR (dslreports.com) -> Forums -> Broadband and Networking -> Networking

While at that other site there are areas where you must be a member to view other threads and create/reply, that is one of the areas where you do not need to register to post.

That site with message board(s) has lot more eyes and more active users.

When posting it is good idea to post the following info: What you are trying to do, what the brand + model of your NAT router is, the WAN IP is falls under RFC 1918 (aka NAT), that you know your ISP is using CGNAT/NAT444/LSN, the options that I gave to for the fix, and what the cost of those fixes are.
Private messages (PM) are not for support questions or for hints to not yet answered topics. The PMs are basically for confident conversation between the users, off the forum.

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Re: Errors when Port-Forwarding to a Thomson TWG870UG router
« Reply #12 on: September 15, 2016, 07:00:33 AM »