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Offline macnext1

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Hard Disc Trouble Shooting
« on: January 17, 2015, 06:45:31 AM »
Windows says it couldn't open a file (didn't bother to say which disc). So I looked at the trouble shooting tip. It says to hit Start, Computer, Right Click Hard Disc, and select Properties. Obviously there was more to follow but I stopped there. Right click does not have 'properties' as an option.

Suggestions?

Mac

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Hard Disc Trouble Shooting
« on: January 17, 2015, 06:45:31 AM »

Offline Shane

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Re: Hard Disc Trouble Shooting
« Reply #1 on: January 19, 2015, 07:39:15 PM »
Did you make sure to select the drive first before you right clicked on it? And if so can you get a screen shot of the menu, because properties should always be there.

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Offline macnext1

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Re: Hard Disc Trouble Shooting
« Reply #2 on: January 21, 2015, 04:13:44 AM »
Well I can't seem to get this done. I tried Snipit but that won't work since as soon as you left click for Snip the options under the hard disc go away. So I did a  Print Screen  and put the clip board into Paint. Tried to do a 'Save As' but it never brought up any place to save it. Tried to a straight save with same results. Absolutely clueless now. And yes I selected a drive before right click and get the same results whichever disc I select.

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Offline Shane

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Re: Hard Disc Trouble Shooting
« Reply #3 on: January 21, 2015, 03:10:47 PM »
When you bring up the right click menu just hit the prtscn button only, no other buttons. If you do the menu goes away because it picks up that other key stroke.

Then open paint or what ever picture editor you have and paste it in there and it should have the menu.

Shane
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When people ask "Why fix what isn't broken?" I reply "To make it better."
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Offline macnext1

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Re: Hard Disc Trouble Shooting
« Reply #4 on: January 22, 2015, 12:36:14 AM »
I did all that but it wouldn't save the paint file. Just sat there -- used both 'save as' and 'save' -- neither one worked.

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Re: Hard Disc Trouble Shooting
« Reply #5 on: January 22, 2015, 02:17:23 PM »
So the screen shot was in the program and you could see it, but it wouldnt let you save it?

Shane
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(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
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Offline macnext1

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Re: Hard Disc Trouble Shooting
« Reply #6 on: January 23, 2015, 12:32:13 AM »
That is correct. Now things have gotten worse. I can't do much of anything. I think one of the hard discs has given up the ghost. Not real sure how to proceed to identify which disc is bad.

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Re: Hard Disc Trouble Shooting
« Reply #7 on: January 23, 2015, 01:27:58 PM »
Sounds like the main hard drive itself then since that is where the programs are running off of. Have you do a bad sector check with chkdsk on the drive yet?

Open a cmd.exe window as administrator. Then put this in
chkdsk c: /f /r

It will say the drive is in use and if you want to schedule it for the next boot, Hit Y and then enter. Now reboot and it should do it. If it doesnt try it again.

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
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When people ask "Why fix what isn't broken?" I reply "To make it better."
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Offline macnext1

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Re: Hard Disc Trouble Shooting
« Reply #8 on: January 24, 2015, 05:06:06 AM »
Well it seems I can't do anything. I powered off. It came back up and started Windows. I have 6 users defined so I need to select one but the cursor won't move. Just changed battery in mouse 3 days ago. Red light on bottom of mouse is on.

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Re: Hard Disc Trouble Shooting
« Reply #9 on: January 26, 2015, 01:28:00 PM »
How does safe mode work for you?

You may need to test the hard drive by booting off of a cd to another OS, such as ubuntu or a windows repair disk. But that isnt the easiest thing to do if you have never done it before.

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

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Re: Hard Disc Trouble Shooting
« Reply #9 on: January 26, 2015, 01:28:00 PM »

 

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