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Offline whitepenguin

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Keep losing network access
« on: February 27, 2014, 06:30:27 PM »
Bought a Linksys E1200 a couple of days ago and started having this problem. I'm connected to the internet (with an Ethernet cable, not wireless) and, randomly, I lose network access. This is easily fixed if I run the troubleshooter. Troubleshooter says the problem that was fixed is "Default Gateway not available." Once I'm back up and running, it can go down again after several minutes or several hours. It's also nearly impossible to be online when my roommate is also connected wirelessly while I'm also on. Seems to be pretty stable for the iPad, though.

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Keep losing network access
« on: February 27, 2014, 06:30:27 PM »

Offline Shane

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Re: Keep losing network access
« Reply #1 on: February 28, 2014, 04:34:29 PM »
When it happens again, dont do anything on your computer. Instead go and unplug the power to the linksys and wait about 10 and plug it back in. Wait about 20 or so sec for it to come back up and see if the internet works for you.

It is possible the router is bad. The ipad connects through wireless and so does your friend while you dont. Possible it has a bad network port plug or something else :wink:

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Offline whitepenguin

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Re: Keep losing network access
« Reply #2 on: February 28, 2014, 06:56:12 PM »
This is what I get when I run the troubleshooter


Offline Shane

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Re: Keep losing network access
« Reply #3 on: February 28, 2014, 09:18:57 PM »
Yes but did you do what I asked?

Shane
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(About Shane)
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When people ask "Why fix what isn't broken?" I reply "To make it better."
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Offline whitepenguin

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Re: Keep losing network access
« Reply #4 on: March 03, 2014, 05:33:32 PM »
I did what you asked and the problem still occurs.

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Re: Keep losing network access
« Reply #5 on: March 03, 2014, 07:44:56 PM »
OK so when it happened you didnt do anything else except unplug the router and then plug it back in and it didnt fix anything.

Yet everytime you click the trouble shooter Windows fixes itself. Then it doesnt sound like it is a problem with the router but something wrong on your system itself.

Have you tried my Windows Repair tool from my tweaking.com site yet?

Shane
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Offline whitepenguin

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Re: Keep losing network access
« Reply #6 on: March 03, 2014, 07:57:59 PM »
OK so when it happened you didnt do anything else except unplug the router and then plug it back in and it didnt fix anything.

Well it did fix the internet initially but then it went off again like it has done previously and I fixed it with the troubleshooter.

Have you tried my Windows Repair tool from my tweaking.com site yet?

Shane

I have not.

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Re: Keep losing network access
« Reply #7 on: March 03, 2014, 08:02:18 PM »
Quote
Well it did fix the internet initially but then it went off again like it has done previously and I fixed it with the troubleshooter.

Ok so unplugging the router did fix it after all. Then it is possible the problem is the router after all.

Any other wired clients you can try and test with to confirm if it is the router?

And just to cover all the bases, plug your computer into a different port on the back of the router just to make sure it isnt just a bad port.

Shane
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Offline whitepenguin

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Re: Keep losing network access
« Reply #8 on: March 04, 2014, 06:46:00 PM »
I tried plugging into a different port and the problem keeps happening. Could it really be the router?

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Re: Keep losing network access
« Reply #9 on: March 05, 2014, 08:11:49 AM »
Very possible. And the only way to know for sure is by the process of elimination.

So we have to eliminate if the problem is on your computer or if it is the router. There a couple of ways we can do this.

Option 1. Use another computer and have it use a network cord and have it on the same time as yours. When the internet drops again does it happen to both machines or just yours? If it happens to both then it is the router, if it happens to just yours then it is your machine. And yes you want the 2nd computer hooked up with a network cord and not wireless.

Option 2. Do you have a different router to test with? Or do you have a friends house you can take your system to and hook to their network? If you have a different router to try and the problem still happens then it is your system, if the problem goes away then it was the router. Same goes for if you hook your computer up somewhere else. If the problem still happens then you know it is the computer. :wink:

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline whitepenguin

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Re: Keep losing network access
« Reply #10 on: March 05, 2014, 08:17:59 AM »
I do have a different router but that one had its own issues as well; that's why I bought this one. Everyone would randomly lose network access and the only way to fix it was by resetting the router itself. Nothing I did on the computer fixed it.

Offline Shane

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Re: Keep losing network access
« Reply #11 on: March 05, 2014, 08:19:55 AM »
Then since you have a bad 2nd router to test with then perhaps finding a machine to plug in with a network cable instead of wireless would be the way to go and see if it drops when you do.

Shane
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(About Shane)
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When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
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Offline whitepenguin

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Re: Keep losing network access
« Reply #12 on: March 05, 2014, 10:18:12 PM »
I haven't tried anything differently yet, but just stopping in to report that I unplugged the cable and been going wireless for a while and I've yet to be disconnected. Not sure if it's just a coincidence or not. But I will continue using wireless to see.

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Re: Keep losing network access
« Reply #13 on: March 06, 2014, 09:45:47 AM »
If after a few days it seems to have stopped then I would say it is safe to say it is either the router or maybe even the network cord you where using, I have had those go bad lots of times :-)

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

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Offline whitepenguin

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Re: Keep losing network access
« Reply #14 on: March 15, 2014, 05:51:34 PM »
So yeah, been on wireless since and it hasn't dropped. Tried with the cord and it dropped after a while again.

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Re: Keep losing network access
« Reply #14 on: March 15, 2014, 05:51:34 PM »