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Author Topic: Limited or no connectivity unable to renew ip address  (Read 5264 times)

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Offline jgriefnow123

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Limited or no connectivity unable to renew ip address
« on: June 01, 2013, 02:35:40 PM »
My family recently bought a business and and a laptop that was there was unable to connect to the internet even when the wireless connection was excellent, after a few minutes of trying to fix it i found the problem was that it has no ip address it is just 0.0.0.0 and i am not able to renew it what do i do to fix? i would greatly appreciate any help. this is obviously not the computer with the problem btw.

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Limited or no connectivity unable to renew ip address
« on: June 01, 2013, 02:35:40 PM »

Offline Shane

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Re: Limited or no connectivity unable to renew ip address
« Reply #1 on: June 03, 2013, 10:57:38 AM »
Does the problem happen with their system if they connect to a different wireless?

This would tell me if the problem is their system or something with the router instead :wink:

Shane
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Offline jgriefnow123

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Re: Limited or no connectivity unable to renew ip address
« Reply #2 on: June 03, 2013, 02:11:26 PM »
It happens with all wireless networks but when on LAN it can renew the ip but still cant connect to the internet

Offline Shane

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Re: Limited or no connectivity unable to renew ip address
« Reply #3 on: June 03, 2013, 02:28:02 PM »
Sounds like something is messed up with the system.

I have seen this happen when the antivirus has a built in firewall and it is blocking all the networks. Uninstall the AV and see if it helps, if it doesnt it might have an infection.

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

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Offline jgriefnow123

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Re: Limited or no connectivity unable to renew ip address
« Reply #4 on: June 03, 2013, 07:02:37 PM »
ok i will try that right away
« Last Edit: June 03, 2013, 07:04:30 PM by jgriefnow123 »

Offline jgriefnow123

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Re: Limited or no connectivity unable to renew ip address
« Reply #5 on: June 03, 2013, 07:13:06 PM »
sorry for being nooby but i cannot find what you said but i dont know if this will help at all but it wont aquire a network address and when i add a usb wireless adapter it also cannot aquire it

Offline Shane

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Re: Limited or no connectivity unable to renew ip address
« Reply #6 on: June 04, 2013, 10:03:49 PM »
What anti virus does he have installed? You should see an icon for it down by the clock. :wink:

Shane
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Offline jgriefnow123

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Re: Limited or no connectivity unable to renew ip address
« Reply #7 on: June 05, 2013, 02:18:00 PM »
it says norton internet security is out of date

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Re: Limited or no connectivity unable to renew ip address
« Reply #8 on: June 05, 2013, 08:38:14 PM »
Go to the control panel and go to add/remove programs and uninstall norton :-)

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
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Offline jgriefnow123

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Re: Limited or no connectivity unable to renew ip address
« Reply #9 on: June 06, 2013, 01:39:30 PM »
There is no program for an antivirus software i dont think that is the problem then

Offline Shane

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Re: Limited or no connectivity unable to renew ip address
« Reply #10 on: June 09, 2013, 03:26:35 PM »
But you said it had norton installed, you need to uninstall it. :-)

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

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Re: Limited or no connectivity unable to renew ip address
« Reply #10 on: June 09, 2013, 03:26:35 PM »

 

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