Author Topic: auto port forwarding issues  (Read 18745 times)

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Offline amci

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auto port forwarding issues
« on: October 27, 2011, 07:04:19 AM »
i am having auto port forwarding problems. i cannot seem to view remotely even after calling the technical support for lorex and the person kind of put me through but its still not working. plus i cannot get to view on my iPhone either, i will really appreciate speedy help here. I know there must be something i have not done or done wrong. today i got a reply from the support tech saying it might be some sort of firewall on my pc or internet provider blocking ports, i'd like your view on these.. thanks!

- AMCI

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auto port forwarding issues
« on: October 27, 2011, 07:04:19 AM »

Offline Shane

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Re: auto port forwarding issues
« Reply #1 on: October 27, 2011, 11:34:26 AM »
Well lets check a few things first.

Since you had help setting up the port forwarding lets check something else first.

Log into your router and find the WAN or Internet IP address it has. Does it match the IP on this page?
http://www.pcwintech.com/myip

Shane
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Offline amci

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Re: auto port forwarding issues
« Reply #2 on: November 01, 2011, 04:11:06 AM »
sorry i took almost forever to reply. yes, the IP address matched the one one the link u provided.

Offline Shane

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Re: auto port forwarding issues
« Reply #3 on: November 01, 2011, 10:23:51 AM »
OK lets check a few settings :-)

Post a screen shot of the port forwarding page in your router.
Also post a screen shot of the network setup page in the DVR.

With those I can see if everything is setup correctly. :wink:

Shane
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(About Shane)
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When people ask "Why fix what isn't broken?" I reply "To make it better."
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Offline amci

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Re: auto port forwarding issues
« Reply #4 on: November 02, 2011, 07:35:24 AM »
here are the photos. thanks

Offline Shane

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Re: auto port forwarding issues
« Reply #5 on: November 02, 2011, 11:33:40 AM »
I see the problem.

The source IP address in the port forwarding rule should be blank. :wink:

Otherwise your restricting the rule to only allow connections from that IP in. To allow any connection in it needs to be blank.

Shane
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(About Shane)
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When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
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Offline amci

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Re: auto port forwarding issues
« Reply #6 on: November 03, 2011, 04:03:09 AM »
i left it blank before and it did not work so i thought to try this... so i can safely say it did not work on both occasions. i took it out and tried once more and it still isn't working. I noticed my IP address on the DVR changes all the time, is that normal? Bottom line, i still need help!

Thanks.
AMCI

Offline Shane

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Re: auto port forwarding issues
« Reply #7 on: November 03, 2011, 08:35:40 AM »
Your IP changing on the DVR is the problem as well. If it changes then the port forwarding rule is no good.

SO you need to make the IP in the DVR static. :wink:

Seth the DVR to this info

IP: 192.168.1.250
Subnet: 255.255.255.0
Gateway: 192.168.1.1
DNS: 192.168.1.1

Then in the router update the port forwarding rules to point to 192.168.1.250

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
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When people ask "Why fix what isn't broken?" I reply "To make it better."
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Honor & Respect is all that matters.

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Offline amci

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Re: auto port forwarding issues
« Reply #8 on: November 03, 2011, 09:55:33 AM »
i have done all u've required and listed. its still not working yet. what next pls... and i am pretty sure i did them all correctly, at least the steps u gave.
PS: i hope this is all to get my remote viewing functioning because i can view it on the local viewing but not remotely yet.
thanks.

AMCI

Offline Shane

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Re: auto port forwarding issues
« Reply #9 on: November 03, 2011, 03:02:44 PM »
You did confirm this correct?

Log into the router and find its WAN or Internet IP.
Does it match the Ip on this page?
http://www.pcwintech.com/myip

I am wondering if your ISP is blocking ports.

Lets setup a port forwarding rule to your computer and then use my port tester to see if it works :wink:
http://www.pcwintech.com/simple-port-tester

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

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Offline amci

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Re: auto port forwarding issues
« Reply #10 on: November 04, 2011, 04:37:39 AM »
i do not think the ports are blocked... i got this http://www.canyouseeme.org from a lorex tech support rep to confirm if ports are blocked and i did, they all returned a success message(which should mean they are not blocked). I will still download and run a check on this link you gave and get back later.

Offline amci

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Re: auto port forwarding issues
« Reply #11 on: November 04, 2011, 04:40:23 AM »
just found there are 3 different downloads... which am i to download or am i to download all three of them?

Offline amci

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Re: auto port forwarding issues
« Reply #12 on: November 04, 2011, 04:54:05 AM »
ok, i figured it out. i downloaded the simple port-tester and ran all the ports... they all failed. :(

Offline Shane

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Re: auto port forwarding issues
« Reply #13 on: November 04, 2011, 10:23:09 AM »
What ports did you test and did you forward them to your computer's local ip?

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline amci

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Re: auto port forwarding issues
« Reply #14 on: November 06, 2011, 01:51:36 AM »
i tested ports 1050. 9000 and 1025. how do i forward it to my local IP? just asking to be sure.

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Re: auto port forwarding issues
« Reply #14 on: November 06, 2011, 01:51:36 AM »