Author Topic: Dell won't connect  (Read 19858 times)

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Offline Evan

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Re: Dell won't connect
« Reply #15 on: March 19, 2011, 04:50:02 PM »
You'll have to go the properties for your wireless card and uninstall the driver. You can find the device under the device manager. The process to rollback or uninstall a driver is same for every device on every version of windows. If you need some more specific instructions just let me know and I can do that.  :wink:

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Re: Dell won't connect
« Reply #15 on: March 19, 2011, 04:50:02 PM »

Offline macnext1

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Re: Dell won't connect
« Reply #16 on: March 21, 2011, 08:04:36 AM »
I went and tried to do a rollback -- said it didn't have files for that. So then I did an uninstall of the driver. Now when I go back to the device manager the hardware device doesn't show up so no way to install a new driver.

???

Mac

Offline Evan

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Re: Dell won't connect
« Reply #17 on: March 21, 2011, 08:44:59 AM »
You should be able to install the driver using just the download. You should also scan for new hardware from the device manager and that find the card but not know what to do with it (since there are no drivers). It should show up with a yellow exclamation point flag.

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Offline Shane

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Re: Dell won't connect
« Reply #18 on: March 21, 2011, 08:48:32 AM »
I am just throwing my 2 cents in here, but after you removed the hardware you did a reboot right? :wink:

When it comes to drivers, you will be doing a LOT of reboots.
Install a driver, reboot.
Uninstall a driver, reboot.
Update a driver, reboot.

And some times, if you think about a driver to much, you have to reboot. :tongue:

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Offline Evan

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Re: Dell won't connect
« Reply #19 on: March 21, 2011, 09:33:17 AM »
LOL, yeah. I forgot to mention that. My bad. The reboot will have the system scan all the devices and find the device but no driver. My bad.  :wink:

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Offline macnext1

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Re: Dell won't connect
« Reply #20 on: March 22, 2011, 02:15:24 AM »
Well -- strangeness abounds. I rebooted. I was kind of expecting a new hardware found but instead what I got was -- "wireless networks detected -- click for a list". So I clicked and it was the Trendnet. It warned me about connecting since it was unencrypted but of course I did anyway. And 'lo it connected (or said it was anyway). So I went to "My Network Places". There was the Gateway. Connected.  Brought up one of my spreadsheets. Golden.

I then checked the Device Manager and it shows the wireless card. Ran the wizard to see if I could install the latest driver and it said the same thing it said the last time -- "Can't find a better one". So although I will not pretend to understand this at all, I am happy with the results. My wife will be even happier since she has had to use the Toshiba and she prefers the Dell (smaller form factor and takes up less room on her desk).

Guys you have saved my bacon yet one more time. Thank you very much. LOL The Dell lives on (thought it was boat anchor material this time).

Mac

Offline Shane

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Re: Dell won't connect
« Reply #21 on: March 22, 2011, 07:47:01 AM »
What did I tell you? Reboot! lol

Good to hear it is working. :wink:

Since Evan helped you the most on this I will let him respond and lock this thread :wink:

Shane
« Last Edit: March 25, 2011, 09:35:07 AM by Shane »
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Offline Evan

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Re: Dell won't connect
« Reply #22 on: March 25, 2011, 09:33:36 AM »
Glad everything worked out. You know where to find us if you have any other questions. Have a great weekend!

Locking thread.

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Re: Dell won't connect
« Reply #22 on: March 25, 2011, 09:33:36 AM »

 

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