Author Topic: problem with internet connection with encore ENHWI-G2(NE)  (Read 20159 times)

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Offline xsethz

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problem with internet connection with encore ENHWI-G2(NE)
« on: January 16, 2011, 11:19:58 AM »
hi guys.. i know this case are already closed but seems answers is not posted hehehe..

my problem is i got (Philippines)Globe Wi-max Modem BM622 for my internet connections and i got 2 laptops that is wifi ready and my PC.

i already establish connections on both laptops and my pc with the encore wifi router.

but my problem now is they are connected but cant connect to the internet.. always said Looking up....

my pc and two laptops are using WinXp Sp3..

i hope you can help me with this problem.

thank you ^.^

 :smiley:

set




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problem with internet connection with encore ENHWI-G2(NE)
« on: January 16, 2011, 11:19:58 AM »

Offline Shane

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #1 on: January 16, 2011, 11:22:19 AM »
OK so you have your modem and then the wireless router.

What port do you have the network cable from your modem to the back of the encore?

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Offline xsethz

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #2 on: January 16, 2011, 11:24:43 AM »
yes i connected my wi-max modem to encore Wan port. then i use either of the 4lan ports for my pc.

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #3 on: January 16, 2011, 11:27:05 AM »
Ok so the 4 lan ports can all get internet? it is just the wireless that isnt working?

Shane
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Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
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Offline xsethz

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #4 on: January 16, 2011, 11:28:40 AM »
even the 4 lan ports cant connect to the internet. so totally no net with the connections. right now im directly connected to modem.. coz cant connect to internet with encore right now.

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #5 on: January 16, 2011, 11:30:42 AM »
OK so we know the problem is in the encore. So now we know where to start looking :wink:

What I would like you to do is get the encore hooked up and plug your system into it. Then log into the encore and check its WAN page. Make sure it is set to Automatic (DHCP) and not static IP or anything else.

We need to make sure it is getting a WAN ip from the modem :wink:

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

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Offline xsethz

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #6 on: January 16, 2011, 11:32:32 AM »
ok let me try that one first ^.^

be back in a secs

Offline xsethz

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #7 on: January 16, 2011, 11:48:33 AM »
ok, i set all it to DHCP Client. tried to restart pc but still no net connections at all

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #8 on: January 16, 2011, 11:50:27 AM »
Did the encore have a WAN or Internet IP address?

Shane
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Offline xsethz

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #9 on: January 16, 2011, 11:53:39 AM »
its wan ip is 192.168.1.1, but from my understanding its the ip of the modem as well.

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #10 on: January 16, 2011, 11:54:46 AM »
Is that what it showed on the WAN status page?

If so I think we found our problem  :wink:

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
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Offline xsethz

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #11 on: January 16, 2011, 11:59:54 AM »
yes it is the ip on wan status page

Offline Shane

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #12 on: January 16, 2011, 12:04:54 PM »
OK looks like we found the problem.

A router can't have a WAN ip and the LAN ip on the same range.

So what we need to do is this.

Log into the encore, and go to it's LAN page.
Change the LAN from 192.168.1.1 to 192.168.2.1

Save and restart the encore.

Now on your system, open a command window (Wait for the encore to come back up)

and in the command window type in

ipconfig /release
and hit enter, then
ipconfig /flushdns
and then
ipconfig /renew

Your computers IP will get a new IP from the encore and should start with 192.168.2.

Of course make sure you are plugged into the encore when you do all this lol.

Now we are changing the LAN ip so it wont conflict with the WAN ip, so it should start working after that :wink:

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline xsethz

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #13 on: January 16, 2011, 12:07:05 PM »
 :cheesy: ok let me try tis one ^.^

Offline xsethz

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #14 on: January 16, 2011, 12:43:12 PM »
ok after i done all the things u said.. still cant connect to internet.. my pc and laptops have all ip 192.168.2.XX

T_T wonder wuts the problem now..

here's status of my encore webserver

[attachments over 25 days old deleted by admin]

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Re: problem with internet connection with encore ENHWI-G2(NE)
« Reply #14 on: January 16, 2011, 12:43:12 PM »

 

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