Author Topic: another PK5000 issues help please  (Read 17285 times)

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Offline Acecom

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another PK5000 issues help please
« on: August 13, 2010, 09:26:58 AM »
i am trying to set up an ftp server on my machine useing a program called "winftp" made by "wingftp" my main problem is that the ftp server is not allowing outside traffic, as in from the internet. i can connect to it just fine via my lan connection. i was told to forward ports 21 and 80, i have done that according to the instructions for my modem/router. there are absolutly no firewalls on my computer or modem/router that are enabled i have double and triple checked this. there is no spyware or antivirus that is causeing it to not work either i have turned them all off when trying.

here is the forum posting on their website on what i have done to resolve the issue directly through them.   http://www.wftpserver.com/bbs/viewtopic.php?f=2&t=393

i was at one point able to get them forwarded i think. i went to the webiste www.canyouseeme.org and it said it was able to see my connection on port 21 and port 80. but when useing the CMD command "telnet" it was unable to connect and niether was the outside traffic able to connect.

so now i have updated the firmware on the modem/router (its an all in one deal) reset everything to defualt and tryed again, now not even the can you see me website can see the ports that are supposedly open. again not firewalls are up DMZ is disabled NAT is enabled but if i disable it i cant even connect to the net. so ya thats where i am at with this. i know its long and droney hopefuly you can help thanks in advance.

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another PK5000 issues help please
« on: August 13, 2010, 09:26:58 AM »

Offline Shane

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Re: another PK5000 issues help please
« Reply #1 on: August 13, 2010, 07:48:27 PM »
I am out of town for my sisters wedding and will be back on the 16th. So I may be a little slow to respond till then  :wink:

So what we will do is go down the common problems and fixes list I have on my site.

Can you post a few screen shots?
1. post a screen shot of the firewall page of the router.
2. post a screen shot of the port forwarding page in the router.

Also what is the local IP of your computer. This way I can confirm the rules are right.

Also when you do a port test make sure to use my port tester :-)

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

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Offline Acecom

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Re: another PK5000 issues help please
« Reply #2 on: August 14, 2010, 11:37:57 AM »
okay here are the screens from my machine. Also when you say "use my port teser" do you mean go to a website called "myporttest" or do you as an individual have a port tester i can download somewhere?








« Last Edit: August 15, 2010, 09:38:25 AM by Acecom »

Offline Evan

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Re: another PK5000 issues help please
« Reply #3 on: August 14, 2010, 02:14:12 PM »
Shane was talking about his tool, Simple Port Tester (http://www.pcwintech.com/simple-port-tester).  He wrote it specifically to support his other tool.

-Evan
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Offline Acecom

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Re: another PK5000 issues help please
« Reply #4 on: August 15, 2010, 09:33:28 AM »
okay. so it looks like the links i had posted didnt work when i edited the last post so here they are again.


http://i199.photobucket.com/albums/aa121/aceem_101/portforward.jpg

http://i199.photobucket.com/albums/aa121/aceem_101/firewall.jpg

http://i199.photobucket.com/albums/aa121/aceem_101/dmz.jpg

http://i199.photobucket.com/albums/aa121/aceem_101/ipconfig.jpg

Okay evan thanks for the info, im not quite sure whats going on here i think my browser glitched my pics where not showing up in the priginal post of them so then i posted the direct links which that entire post or your post was not veiwable in any way to me. kept sayign the site encountered some error i wish i could just delete this posting now that it is not needed. in any case thanks for the info.
« Last Edit: August 15, 2010, 09:41:21 AM by Acecom »

Offline Shane

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Re: another PK5000 issues help please
« Reply #5 on: August 15, 2010, 10:16:53 PM »
Just got back from my sisters wedding :-)

First off you have everything setup right.

What I think is happening is Qwest blocks users from hosting on port 80 and 21.
To test this here is what I want you to try.

Setup a port forwarding rule for any other port, try 5000 TCP

Then use my port tester program and test port 5000 and see if it works.

If it does then Qwest may be blocking those other ports.
If it doesn't work then we need to look and see if something on your system is blocking it  :wink:

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
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Offline Acecom

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Re: another PK5000 issues help please
« Reply #6 on: August 17, 2010, 12:10:59 AM »
Alrighty then, (jim carry style) lolz Welcome back Gratz to the fam on the wedding hope everything went off without a hitch. or with a hitch in that case...... w/e the case... lolz

  here are the test result's and some further info that may be usefull. i have recently got to the point where i felt it necessary to just do a complete clean install of my OS (which i have done now) so i am running a clean OS at this point and have installed nothing other than updates/service packs and the like. so a complete up to date clean install. This did change my local IP so i re-forwarded the ports including port 5000 and the follow attachments will show how i have faired. All firewall settings and what not in the router remain the same OFF

Also there is another section in the router settings called "applications" there i can specifi to allow an ftp or web server i have done this as well to yet no avail.








Offline Shane

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Re: another PK5000 issues help please
« Reply #7 on: August 17, 2010, 01:26:40 AM »
I see the problem :-)

In the port forwarding rule you are putting your IP in the remote IP box, you need to leave that blank.

That box is if you want to put the internet IP of someone to connect. Leaving it blank allows all, which you want.

Your IP should only be in the local IP box :-)


Also turn on the windows firewall, I have seen it cause the problem as well when it is off  :wink:

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Acecom

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Re: another PK5000 issues help please
« Reply #8 on: August 18, 2010, 09:32:37 AM »
okay thanks shane that seemed to work now the ports are open. so now back to the underlineing issue, is that i still cant get this stupid ftp server to work. i bought a copy of it a while ago and just never messed with it untill now. if you seem like helping with this issuse you can go to http://www.wftpserver.com/ download the server for free for 30 days you dont ahve to put in any info of yours to do it and install it on your machine and see if you can get it to work cuz i sure cant. okay well lemme know what you think. thanks again.

-Acecom-

Offline Shane

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Re: another PK5000 issues help please
« Reply #9 on: August 18, 2010, 09:50:12 AM »
If your port forwarding is working now I will lock this thread.

For the ftp server you should start another form post  :tongue:

But keep in mind you may need to enable passive mode on the server. And if your going to test connection you cant do that your self.
Some routers don't always play nice with you going out on the internet connection and right back in.
So it is best to have someone else try to connect to you.

you can PM me your internet ip and I can see if I can get on your ftp for you.


Let me know your all set on the port forwarding and I will lock this  :wink:

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

Offline Acecom

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Re: another PK5000 issues help please
« Reply #10 on: August 18, 2010, 12:03:50 PM »
yes port forarding as of right now is okay you can lock this and thank you very much for all your help :cheesy:

Offline Shane

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Re: another PK5000 issues help please
« Reply #11 on: August 18, 2010, 12:04:41 PM »
Locking :artist:

Shane
(My weekends belong to my wife and kids, I will try my best to answer all posts daily during the work week)

(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 5 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com

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Re: another PK5000 issues help please
« Reply #11 on: August 18, 2010, 12:04:41 PM »