PcWinTech.com Forums

Routers & Modems Forum => Wireless => Topic started by: demonizer84 on December 19, 2010, 10:24:17 AM

Title: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 10:24:17 AM
i recently bought the F5D8236-4 v2 modem and on my laptops and computer its fine the problem lies with my xbox 360, its slow to connect online, it random disconnects at times, right now im trying to watch sentuamessage and its constantly buffering and poor at streaming, when i play online namely black ops at the minute if i host its laggy as hell but even if i dont host the game will play fine and then lag me for a second or so n i get people jumping all over the screen then ultimately it will give me the connection interrupted message and then either lag me out completely or just drop my internet connection,

iv tried updating the firmware but that fails i get the message IP is out of range in [1-254]!

i went to port forwarding and followed the instructions there but that hasnt seemed to have helped much at all i tried disabling UPNP and that seemed to make matters worse  i set up a static ip on my xbox and that hasnt done much of anything im also getting strict NAT now too


 Version Info   
 LAN Settings   
   Firmware Version    2.01.03 (Apr 28 2009 12:50:57)          LAN/WLAN MAC   00:22:75:BD:33:AF
   Boot Version   v0.02          IP Address   192.168.2.1
   Hardware   F5D8236-4 v2 (01)          Subnet Mask   255.255.255.0
   Serial No.   12933823601093          DHCP Server    Enabled (0 LAN, 3 WLAN Clients)
 Internet Settings          Features   
   WAN MAC Address    00:22:75:BD:33:B0          Firewall Settings   Disabled
   Connection Type    Dynamic          SSID    Belkin_N_Wireless_BD33AF
   WAN IP   82.9.238.90          Security     Disabled
   Subnet Mask    255.255.252.0          UPnP    Enabled
   Default Gateway    82.9.236.1          Remote Management    Disabled
   DNS Address    194.168.4.100         WPS    Enabled


thats the front page of my router log in, thanks for any help in advance
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 10:37:41 AM
I see that your Xbox 360 is attached with a wireless connection.  What happens if you connect it with a wire?

If you can't do that what happens if you turn off both the other computer so only the Xbox 360 is connected?

These will help determine if you just have a bad wireless connection or if it's something else.

Also, what wireless adapter (specific model) are you using with your Xbox 360?

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 10:54:02 AM
iv tried turning everything off n nothing changes the wireless adapter is built into the xbox as its the new model elite, i am not able to connect it without wireless with where the router is located
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 11:03:06 AM
Okay.  Can you look in your Xbox 360's wireless network settings and tell me what kind of security it is using for the setup?  You should see WEP, WPA, or WPA2.  We want WPA2.  You will also want to have your router set to use this too.   :wink:

Also, how far away is the router from the Xbox 360?  If you can guess the amount of feet that would be great.  I know that can be hard, especially if the devices are on different floors of the house.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 11:06:39 AM
theres no security set on the xbox or the router the firewall is also disabled id say its prob bout 18 feet away stil got good signal strength tho, i had a wireless G router before this n that was stable
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 11:15:49 AM
Make sure UPnP is enabled in the router.

Also is there anyway, just for a quick test that you can move the xbox to the router so you can use a network cable?

The point of the test is this. By using a network cable and disabling the wireless will tell us 1 of 2 things.
1. if the wired connection has the same trouble then the problem is with the router in some way (Perhaps the UPnP?)
2. If the wired connection fixes the problem then it has to be with the wireless. Perhaps the signal is to weak where it is located normally? Or a number of other things we can try for that. :wink:

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 11:20:20 AM
He already has UPnP enabled and he said he can't connect with a cable.  I'm looking at some suggestions and I think he needs to try turning off WPS.

Also that router drops to 54Mbps if you use anything other than "no security" or WPA2.   :wink:

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 11:23:33 AM
Right you need wpa2 to get the full speed on the N wireless. :wink:

I just woke up and had my coffee. Still getting my brain going :-)

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 11:26:33 AM
You might also want to reset your network connections in the Xbox 360.  I have my power flicker this morning and my Xbox 360 could not get online.  All my computers could and I made sure to reset my modem and router and everything else I could think of...except the 360.

http://support.microsoft.com/kb/978976/

I followed those steps and it's working fine now.   :smiley:

Evan

P.S.  Do you get any errors when you go to test your Xbox Live connection in the 360?
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 11:27:12 AM
I still haven't slept!!!   :sleep: :cheesy: :shocked:

Or something like that.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 11:41:09 AM
Okay...here's a little clearer set of directions.  Reset Your Wireless on Xbox 360 (http://solutions.xbox.com/en-US/Pages/cctlnewresetnetworkwireless.aspx?wizardid=enusxlcs&sessionid=2c93a1be-4792-4135-9e7b-82769b5e6789&HostSiteID=)

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 11:46:58 AM
ok so if i put the security to wpa2 it wil make it faster?? and turn off wps ??
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 11:48:11 AM
Right, turn off WPS and put it on WPA2 :wink:

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 11:50:17 AM
Yes...go into your router and make those changes.  Then go to your 360 and reset the network settings to their default.   Then get the new info in (use Automatic) and then make sure you use WPA2 in the 360 and let us know how that goes.

Don't forget to power cycle the Router after you make the changes.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 12:14:04 PM
well my nat type is strict, its slow to get in games and as for the lag and connection issues they appear to have improved a little bit but its still noticable iv only just played one game
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 12:15:17 PM
and UPnP was on?
Make sure you have DMZ turned off in the router :wink:

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 12:35:05 PM
i thought DMZ would be better to be enabled to allow the static ip of the xbox through
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 12:43:02 PM
If you use DMZ you have to make sure you have the right IP in it. You will need to check the IP of the xbox.

DMZ is a open all ports rule. SO it overwrites UPnP and port forwarding.
UPnP is auto port forwarding, which the xbox supports. so DMZ shouldn't be needed :wink:

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 12:50:12 PM
Did you reset the network settings for the your wireless connection and did you enable or disable security?

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 12:54:47 PM
iv done all thats been said so far apart from the DMZ thing. iv not done that iv enabled the wpa2 security now, the xbox iv changed to a static ip and on the DMZ screen enabled the ip thats on my xbox
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 12:58:13 PM
With DMZ on and the right IP of the xbox in there then every port should be open to it.

One thing to check, make sure your WAN ip in the router matches the internet IP on my port tester page :wink:

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 12:59:09 PM
ok now iv disabled DMZ and reset my xbox settings again to the default
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 01:04:49 PM
ok make sure UPnP is enabled in the router. Save then unplug the power to it and then back in. Wait till the internet comes back up on your computer and then go turn on the xbox. See if it still says strict :wink:

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 01:06:29 PM
I've heard that the built in wireless doesn't get good reception so I wanted to make sure that you aren't having a just a bad radio signal.  You did say that the only difference between it working well before and not now was you switching from a different Wireless G router, correct?

It just seems odd that if you swapped out your router for a more powerful one that you are now having lag issues.  I say that because the strict NAT doesn't affect your lag or the quality of your connection.  It only affects your ability to establish a connection of for others to be able to communicate with you.  So if you are having performance issues (lag) that is something other than NAT.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 01:10:20 PM
now it disconnects me n i cant even get online in a game
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 01:13:26 PM
Are you being disconnected from a game after you enter it?  Or are you not even able to sign into Xbox Live?

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 01:13:50 PM
I still would really like to do a test with the wireless out of the way. No way you could do that?

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 01:22:21 PM
I second that.  If you can test with a working network cable then that will tell us a lot.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 01:23:24 PM
everything else is fine computer wise, its just the xbox, i could sign in xbox live it disconnects me from party chat, as soon as i tried searching for a online game it freezes up and then disconnects me, n not where everything is located cant really set up a wired connection
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 01:25:13 PM
I was hoping you could just move the xbox for a quick test is all. I really think the problem is the wireless, but is it the router wireless or the xbox's wireless. Thats what I am curious about.

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 01:26:12 PM
Okay...that sounds like NAT issues.

Are you behind a second route perhaps?

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 01:40:05 PM
wired its fine
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 01:43:17 PM
Okay, can you post a screen shot of your routers security settings page and I'd also like to see what channel and frequency you are broadcasting on.

We also want to see what settings you have set pertaining to DMZ, UPnP, WPS, and Portforwarding.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 01:45:56 PM
Thanks for doing that test! now we know it is wireless causing the problem.

So lets make this simple. Disable the security for the wireless in the router. And change the channel to a high one.

Have any other settings it gives you set to auto if it lets you.

Lets see how it does.

Reason for the no security for this test is I had a old router a few years back that if I used anything other than wep or no security would cause horrific wireless drops and problems for my wife's laptop. Of course I replaced the router and it worked fine. But for now I want to see how yours does, :wink:

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 01:51:51 PM
In this router's case the manufacturer says only WPA2 and no security work for anything higher than 54Mbps so make sure you disable ALL security.  We have find what works then add back what we want one thing at a time until we find what kills it.   :wink:

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 01:54:52 PM
settings page

[attachments over 25 days old deleted by admin]
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 01:56:46 PM
Right now you have WPA not WPA2 enabled.

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 01:56:58 PM
port forwarding

[attachments over 25 days old deleted by admin]
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 01:58:56 PM
its deffo WPA2 under the security tab u choose which u want and wpa2 is selected

[attachments over 25 days old deleted by admin]
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 01:59:58 PM
Make sure you change that to WPA2 (AES) and temporarily disable those port forwarding rules.  Then reboot the router and make sure your xbox settings are cleared properly and then set them up again.  it is a little lengthy but it's best to do each in that order.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 02:00:51 PM
Don't use DMZ and UPnP and Port Forwarding.  Just use UPnP.   :wink:

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 02:03:15 PM
when i disabled DMZ earlier thats when i couldnt connect at all
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 02:05:04 PM
Okay I looked at the Belkin guide and you're right.  The drop down does have WPA/WPA2-Personal (PSK).  Go ahead and keep that and under the Authentication make sure you choose WPA2-PSK (not WPA-PSK or WPA-PSK+WPA2-PSK).  We are going for the most up to date form of encryption which is what you want.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 02:08:02 PM
Did you ever try disabling DMZ and the Port Forwarding and using ONLY UPnP?  Remember UPnP tells the router to handle it for you (and you have to use it if you have more than one XBox 360, btw) and Port Forwarding is you telling the router what to do.  DMZ overides those so if have all three setup and disable DMZ then you have an automatic and manual rule trying to do the same thing.  Make sense? :smiley:

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 19, 2010, 02:09:21 PM
At this point you can use DMZ. Why? Because when you tested with the network cable it worked fine. So if DMZ worked there you can leave it.

Our goal is to get the wireless more stable. :wink:
We still need to test with the wireless security turned off.

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 02:11:08 PM
Also try to make sure there isn't any large furniture in the way of the signal (especially metal).

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 02:14:16 PM
Quote from: Shane
At this point you can use DMZ. Why? Because when you tested with the network cable it worked fine. So if DMZ worked there you can leave it.
Whoops...my bad.  That just slipped my mind.  I need to go get some coffee.

We gotta see NO security and FULL security...nothing in between.

Also...if you happen to have an wireless network adapter that you might have used on an old Xbox...give that a try.  Doubt you have that though.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 02:24:38 PM
To verify the Security setting you are using can you post a screen shot of the Security page instead of or in addition to the Front Page?

Also, if you have it set up to be an access point you need to change that.   :wink:

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 02:33:43 PM
I know the Front Page shows that this is a F5D8236-4 v2 router but if you look at the bottom of the unit does it happen to have something more?

Like F5D8236-4 v20xx
or    F5D8236-4 v21xx

I ask only because there are two different firmwares for the "version 2" of that router model (http://en-us-support.belkin.com/app/answers/detail/a_id/306)

Though I wouldn't expect the wrong one to work anyways.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 02:41:41 PM
ok if i turn all the bits n bobs off my nat type goes to open but thats when i cant get in games or anything at all
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 02:48:48 PM
With an Open NAT you can't get into any games?

You definately have some wireless speed issues then or connection problems.

Did you ever go and try to change the Channel that your router is on?  When you do that can you post a screen shot of that page so we can see what you have chosen?
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 19, 2010, 02:51:53 PM
iv changed to wireless channel 11 now i have just played a game with wpa security 2 on, iv enabled the DMZ and configured the xbox to a static ip, upnp is also enabled, now there wasnt much of the lag issue going on in that game but it was only 1 game lol the problem now is my NAT is back to strict so party and voice errors are occuing, plus it is taking a long time to connect to games and my router is version 2xxx
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 19, 2010, 03:12:00 PM
Okay, well first off we can see that changing the channel helped.  Configuring the XBox to a static IP shouldn't make any difference.  I'd ask for you to post a screen shot of the Security page so I can see the security you have (I like to see just to make sure) BUT...it looks like you have the wrong firmware.

Try this one: http://cache-www.belkin.com/support/dl/f5d8236-4_ww_2.00.04.bin

and just in case you need to revert, here is the old one: http://cache-www.belkin.com/support/dl/f5d8236-4_ww_2.01.03.bin

You could always go to the aministrative settings and save your configuration so when you try the other firmware you can easily get back to where you are now.   :wink:

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 20, 2010, 04:38:53 AM
it wont let me update the firmaware tho i get the ip out fo range message i initially posted
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 20, 2010, 11:16:54 AM
Can you walk me through the process that you took to try and update the firmware?  When I posted the link to the firmware I had completely forgot that you had tried before.  I'm wondering what you did that generated the error.

Also, what's the IP address of the computer you tried to upload the firmware from?  That could have something to do with it.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 21, 2010, 11:09:31 AM
ok so i reset eveything i reset all the router settings i reset all the xbox settings, stil nothing so all i did then was turn all security off UPNP is enabled anyways n just left everything else as is, now i managed to download on my xbox a file yesterday of about 1.35gb with no disconnection.. i then played games offline tho stil connected to xbox live with no disconnection,
later on i proceeded to play black ops and for a game or 2 wasnt bad but the problem i seemed to have was party chat being choppy.
today i have come home from work and attempted to log on xbox live and failed, also my normal net seems rather sluggish, on connecting to xbox live i get the error message as follows

your console can connect to xbox live, but your router or gateway isnt responding to ICMP responses

i have power cycled both devices to no further joy
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 21, 2010, 11:13:19 AM
basically for the firmaware, i downloaded the file you suggested, went to my router settings went to firmware, clicked update firmware, browse for file etc, selected file and thats when the error occurs 82.9.238.90 is my ip
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 21, 2010, 11:49:20 AM
I am curious to how your internet connection is.
go to www.speedtest.net
What ping does it give you and what is your speed results?

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 21, 2010, 11:54:28 AM
I'm curious about your speed too.  Make sure you do the test a few times and try a couple different servers.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 21, 2010, 01:00:27 PM
donwload 10.8 - manchester
upload 0.67
ping 69

download 12.56 - coventry
upload 0.72
ping 58

download -  14,63  - london
upload 0.72
ping 54




Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 21, 2010, 01:05:57 PM
Alright, what about if you go to www.pingtest.net

That will perform some test regarding quality of data rather than speed.  That relates to the error message you posted (about ICMP).

You can also do select to copy the results in a way that they are pasted the same as you see them in your browser.   :wink:

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 21, 2010, 01:09:44 PM
(http://www.pingtest.net/result/30650232.png) (http://www.pingtest.net)
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 21, 2010, 02:55:14 PM
Upload isnt very good. SO keep in mind if anyone else is using the net, or you have things like utorrent going while you game this will really make the online horrible on the xbox.

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 21, 2010, 02:58:33 PM
yer im aware of that but thats about average here anyways,n nobody is ever online at same time
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 21, 2010, 07:41:27 PM
We know it works fine with a wire and not wireless.
Di you have a different router before hand? and if so did the xbox have trouble with it?

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 27, 2010, 09:25:08 AM
hi guys hope you had a good christmas, i had a wireless G router beforehand which was also belkin, initially i had major disconnection problems but i solved them eventually via forums and tech support from belkin,eventually the problem just became lag issues really, iv now changed my routers ip to static and still not having much luck iv also used port forward to let the xbox ports through, it stil takes ages to connect to xbox live tho i am yet to try an online game to see what the connection is like

tho all of a sudden now things like my iphone wont find the belkins wireless signal or my laptop will drop connection think im gona throw it through window lol
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 27, 2010, 11:22:45 AM
If you can confirm other devices are having trouble with the wireless then I say it is time for a new router  :wink:

I would go with a netgear. Linksys use to be the top, but when cisco bought them out they made linksys their cheap brand.

Just remember you get what you pay for :wink:

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 27, 2010, 11:46:52 AM
somethins not right iv just been back to speedtest.net and im getting download speeds now of 1mbs or below iv set my router back to the settings when they were getting quite high speeds, im not sure whats going on but it aint fun, as for the new router this is only a few weeks old
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 27, 2010, 11:53:09 AM
The lag problems are either coming from the router or something wrong with your ISP.
Even if it is just a few weeks old you are having trouble with the wireless on multiple devices. yet if your plugged in it works fine.

Personally I would return it and get a netgear. But if that isnt an option then you should do more testing with the network cable again. Does the lag still happen? do you still get kicked? Lets make a good confirm if it is the wireless or not. :wink:

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 27, 2010, 11:53:17 AM
Thanks.  I did have a great Xmas.  My son really enjoyed it.

Since you've had multiple issues with Belkin routers I'd say it's time to try a different brand.  If that router is only a few weeks old then you should be able to return it and get your money back.  I'd suggest doing that and going with a different brand since the hardware you bought isn't doing the job that you bought it for.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 27, 2010, 12:47:02 PM
as i say it was ok n then last couple of days its been a pain in the ass im trying to connect my xbox now and it gives me the error message cant obtain ip address from your router or modem turn our router or modem off for 30 seconds

which obviously iv done n stil get same cant connect at all iv managed to get my iphone and the computers all back connected again through much stress its just the speed of the net thats puzzling me if i can get that sorted think im gona bin wireless for the xbox and get some of them ethernet plug things
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on December 27, 2010, 01:08:09 PM
right ok iv just connected via ethernet n all was good, i then reset all the routers settings back to factory defaults, i then got everything connected wirelessly again, i went to speedtest.net on my mums laptop n she got a ping of 20 download of 20.mb and upload of 0.79

i cant connect my xbox stil tho and my laptop gives really poor results for the speedtest
Title: Re: F5D8236-4 v2 xbox problems
Post by: Shane on December 27, 2010, 02:26:55 PM
It looks like the wireless on the router is toast. The laptop is getting poor performance and the xbox. Yet when plugged right in with a network cable runs fine.

On the speed test make sure to try a different server for the test. Just to make sure :wink:

Shane
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on December 27, 2010, 03:02:32 PM
Have you tried hooking your Xbox directly up to your modem to determine if the ICMP error is due to your router or your ISP?  If you are still getting that error when hooking up only the Xbox to only the modem then you will know for a fact that you have an issue with the ISP.  In that case you will need to contact them.

If the issue goes away then you have an issue with your router.  It already looks like the Wireless Access Point component of the router isn't functioning correctly and you might have problems with the other parts as well.  Just because the product is knew doesn't mean that it will work properly.  Brand new items are busted all the time.  At the very least you should talk to whoever you purchased it from and ask about returning it.   :wink:

-Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on January 03, 2011, 11:08:17 AM
hi guys me again iv changed the router and guess what .............................. still the same problems lol tho if you look at the image attatched the connection appears to be showing up twice one as belkin and the other as the rt2860 this could be noobish but could that be a problem somewhere along the lines, also i am not sure if i mentioned this but earlier on my laptop disconnected and when i hit troubleshoot it came up with a message along the lines of cannot connect to the hidden wireless network belkin

[attachments over 25 days old deleted by admin]
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on January 03, 2011, 11:22:21 AM
That does look a little odd.  What model of Belkin did you get? I'm guessing it transmits two signals and if that is the case then you should just go in the router and turn off the other broadcast.  If it isn't that then you have some other belkin device broadcasting at the same power and channel...which is doubtful.

Just for fun...what happens if you use the locate option of that program (where it does the submarine type sonar pings to help you locate the source of the signal)?  Even though they appear in different places on in the program do you locate them in the same place?

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on January 03, 2011, 11:26:53 AM
its same model as they bein arsey so swapped it for same model again, if i click locate it just makes all the other pings so to speak disappear n just shows you the one you have selected, tho they appear to be in seperate locations they are just mirrors of each other ones one side of the sonar one the other exact same distance setting etc, cant see anything that says its broadcasting twice tho im not hundred percent what im looking for or where lol, and deffo not got another belkin item one is more than enough
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on January 03, 2011, 11:31:15 AM
Okay, don't worry about that stuff since it's off topic anyways.   :smiley:

When you say the same problem...do you mean that your wireless is flakey but the connection if fine with a wired connection?

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on January 03, 2011, 11:41:17 AM
yer mate same problems generally with the xbox prolonged connection times random disconnects kickin me from games etc
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on January 03, 2011, 11:47:29 AM
Quote from: demonizer84
as i say it was ok n then last couple of days its been a pain in the ass im trying to connect my xbox now and it gives me the error message cant obtain ip address from your router or modem turn our router or modem off for 30 seconds
Did these problems occur when you switched to your new Wireless N router (the one you returned) or did youget that router more than a couple of days and use it for some amount of time and then for no apparent reason you started having problems?

If you didn't have problems when you first switched to a wireless N router and everything worked the same as it did when you were on wireless G and this is the same Xbox 360 Slim and then you started having problems and have now replaced the router and are having the same problems then what has most likely happened is that the wireless on your Xbox 360 Slim has gone bad and it has nothing to do with the router.

To test that you need to either obtain another Xbox 360 Slim or obtain their newest 2 antenna USB wireless adapter.  Once you do that then you can deternmine that it is the wireless on the Xbox and then you'll either need to have it repaired, buy another Xbox 360 Slim, get an adapter, or live with a wired connection.   :angry:

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on January 03, 2011, 11:56:23 AM
i have taken my xbox round to a friends house n it works fine on his router, it seems to have been from the word go theres deffo some form of communication error between the 2 going on
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on January 03, 2011, 12:05:42 PM
If you still have your old router (wireless G) can you try it?  It might be that the router model you are using just doesn't work well with Xbox Live.  If it isn't that then we need to go back and check all the settings you have in the new router and work through them one step at a time.

Evan
Title: Re: F5D8236-4 v2 xbox problems
Post by: demonizer84 on January 04, 2011, 01:46:54 PM
low n behold lol iv changed wireless channel to channel 1 i played majority of last night with only 1 disconnection, and i got kicked out of party once, i havent played online tonight but iv been connected to xbox live and it hasnt disconnected me, the only problem im seeing now really is i have a strict nat type all the time, tho i still cant update my firmware i get the ip out of range message
Title: Re: F5D8236-4 v2 xbox problems
Post by: Evan on January 04, 2011, 06:03:25 PM
Good to hear you are getting better results.  But you still never said if the problem started when you switched to wireless N.

If changing the channel helped then you might have neighbors with wireless routers or cordless phones that have recently been added that are causing the interference.

You could still take that new new router back and trade it for a Netgear if you aren't completely satisfied.   :wink:

Evan