Author Topic: Error portforwarding (Read 3402 times)

wess · « **Reply #15 on:** July 21, 2009, 11:50:15 AM »

no .

but im waiting till shane gets on Messenger, than we'll use teamviewer..

im pretty desperate .

Evan · « **Reply #16 on:** July 21, 2009, 11:58:12 AM »

Okay...we will get you up and running as soon as we can. If Shane is about to provide some remote support then that will be the quickest way to get your issue resolved.

If there is anything I can do to help in the meantime feel free to let me know.

-Evan

wess · « **Reply #17 on:** July 21, 2009, 12:00:23 PM »

we tried everything, shane sent me a new version of the program, sent shane 26 screens about my router page, only thing we can do is teamviewer.. but he needs to come online :'(
been waiting whole day..

Evan · « **Reply #18 on:** July 21, 2009, 12:11:49 PM »

wess,

I just talked to Shane and he said he is out helping a customer right now but wanted me to tell you that he will be home in a few hours and plans to contact you on messenger.

The time (for him) is currently 12:15 so if you will be around in few hours you should hear from him and he will get your issue resolved.

-Evan

wess · « **Reply #19 on:** July 21, 2009, 12:30:10 PM »

well i hope i can get on, its 21:30 here now

thanks for telling me btw.
you both rule.

Evan · « **Reply #20 on:** July 21, 2009, 12:35:54 PM »

If you want me to take a look via TeamViewer I should be available a little before Shane and I might be able to make some headway. If I'm not able to help you before Shane available he'll take over.

If you want to get in touch with me just send me an email. (Same as Shane's email...just use "Evan" instead).

-Evan

wess · « **Reply #21 on:** July 21, 2009, 01:40:53 PM »

i've sent you an email.

Evan · « **Reply #22 on:** July 21, 2009, 02:32:58 PM »

Got it.

I've added you.

-Evan

Shane · « **Reply #23 on:** July 21, 2009, 07:51:16 PM »

sorry I missed you, that's what sucks about the time difference! I am going to be gone all day tomorrow (Wednesday) I have 6 customers I have to go fix their computers.

To bad your not up right now, wouldn't take me long to find the problem, I have yet to be beat by any router ! lol

I am going to go over the emails you sent me, and you are on my msn now, I WILL get you working.

Shane

Evan · « **Reply #24 on:** July 22, 2009, 05:44:22 AM »

Wess,

If you still need help would you mind emailing me the screenshots you took. I want to double check something I saw when I was on your system.

-Evan

wess · « **Reply #25 on:** July 22, 2009, 07:45:43 AM »

i took them with the program that shane sent me.
i dont know how to send it to you

Evan · « **Reply #26 on:** July 22, 2009, 07:53:30 AM »

Look under "Program Files\Captures". You should see everything the program captured there. Let me know if you can't find it.

-Evan

wess · « **Reply #27 on:** July 22, 2009, 09:34:17 AM »

sent you an email

Shane · « **Reply #28 on:** October 27, 2009, 09:28:09 AM »

I don't remember :o, I have helped so many people since then, I got the router added, so I guess it is fixed if we didnt post.

Shane

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