Author Topic: Udp port is open tcp isn't (Read 908 times)

Duck · « **on:** November 19, 2011, 09:11:43 AM »

Hello i have been trying to portforward my new motorola netopia modem for some time now and i think you guys can help me. So far ive gone through the forum and i don't see any topics on this forum about my exact problem so i decided to post.

So basically i have a motorola netopia 2247-62 modem its running software version 7.8.4r18 my internet provider is hawaiiantel
i have tried forwarding before and have been successfull on my old isp but i cannot figure out this new one.

help would be greatly appreciated

Shane · « **Reply #1 on:** November 19, 2011, 12:59:16 PM »

Post a screen shot of the port forwarding page in the router and a screen shot of the results of my port tester

http://www.pcwintech.com/simple-port-tester

Shane

Duck · « **Reply #2 on:** November 19, 2011, 07:47:28 PM »

Sorry for the late response i went to bed hehe

Shane · « **Reply #3 on:** November 20, 2011, 12:22:39 PM »

Also need a screen shot for the port forwarding page in the router

But it is most likely ok since the UDP is setup correctly.

It might be your firewall software. Does your AVG have a firewall in it that could be blocking TCP?

Shane

Duck · « **Reply #4 on:** November 20, 2011, 06:02:54 PM »

Ok so i looked through avg and i don't see any area of it to allow ports in also i have used avg 2011 (an older version) before i got this isp
so i doubt it is my avg i also looked around on the internet and i didn't see anyone having problems with it.

Shane · « **Reply #5 on:** November 20, 2011, 07:13:34 PM »

We need to find out if it is the router or your system.

And sometimes left over firewall software can still block things on a system.

The best way to find where the problem is, is with a 2nd computer. Do you have a 2nd one by chance?

Shane

Duck · « **Reply #6 on:** November 21, 2011, 03:03:06 AM »

i doubt its my computer because i was able to port forward before i got this new isp but i tried anyway and same result (screenshot in attachments)

Shane · « **Reply #7 on:** November 21, 2011, 12:09:08 PM »

I noticed that one has a different IP then your first screen shots 192.168.1 instead of 192.168.200

Do you have another router or modem set up? Or did you change something?

Shane

Shane · « **Reply #8 on:** November 21, 2011, 12:18:50 PM »

I am helping a person with the same exact problem as you, but they have a different router. i am wondering if it is the ISP blocking the TCP ports. SO I want to see if you both have the same ISP, who is your ISP?

Shane

Duck · « **Reply #9 on:** November 21, 2011, 06:04:52 PM »

about the different ip i sorta have a complicated setup the computer i use uses wifi from the modem. The second computer uses a linksys router. i was using it before i found out the modem has a built in wifi system. my isp is hawaiiantel the website is www.hawaiiantel.com

Shane · « **Reply #10 on:** November 21, 2011, 06:47:59 PM »

Ah you have 2 routers.

Lets try this, lets get everything behind the linksys. Then follow this guide to get everything going to the linksys
http://www.pcwintech.com/how-setup-two-or-more-routers-together-port-forwarding-port-triggering

Shane

Duck · « **Reply #11 on:** November 21, 2011, 08:01:00 PM »

well the thing is the linksys isnt really working properly so thats why i use wifi the older computer uses the linksys because its just for web browsing the problem with it is that it drops alot and i would lose connection to game servers so i just use the modem

Shane · « **Reply #12 on:** November 21, 2011, 08:50:33 PM »

I am losing track of what I have had you try so far lol

Setup a test port and forward it to your system. Do 1979 TCP and let me know the results

Shane

Duck · « **Reply #13 on:** November 21, 2011, 09:30:38 PM »

same results as 25565

Shane · « **Reply #14 on:** November 22, 2011, 10:58:39 AM »

But is that one behind the linksys or the modem?

Shane

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