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Author Topic: Udp port is open tcp isn't  (Read 908 times)

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Offline Duck

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Udp port is open tcp isn't
« on: November 19, 2011, 09:11:43 AM »
Hello i have been trying to portforward my new motorola netopia modem for some time now and i think you guys can help me. So far ive gone through the forum and i don't see any topics on this forum about my exact problem so i decided to post.

So basically i have a motorola netopia 2247-62 modem its running software version 7.8.4r18 my internet provider is hawaiiantel
i have tried forwarding before and have been successfull on my old isp but i cannot figure out this new one. :undecided: help would be greatly appreciated  :smiley:

Offline Shane

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Re: Udp port is open tcp isn't
« Reply #1 on: November 19, 2011, 12:59:16 PM »
Post a screen shot of the port forwarding page in the router and a screen shot of the results of my port tester :wink:
http://www.pcwintech.com/simple-port-tester

Shane
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Offline Duck

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Re: Udp port is open tcp isn't
« Reply #2 on: November 19, 2011, 07:47:28 PM »
Sorry for the late response i went to bed hehe

Offline Shane

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Re: Udp port is open tcp isn't
« Reply #3 on: November 20, 2011, 12:22:39 PM »
Also need a screen shot for the port forwarding page in the router :wink:

But it is most likely ok since the UDP is setup correctly.

It might be your firewall software. Does your AVG have a firewall in it that could be blocking TCP?

Shane
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Offline Duck

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Re: Udp port is open tcp isn't
« Reply #4 on: November 20, 2011, 06:02:54 PM »
Ok so i looked through avg and i don't see any area of it to allow ports in also i have used avg 2011 (an older version) before i got this isp
so i doubt it is my avg i also looked around on the internet and i didn't see anyone having problems with it.

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Re: Udp port is open tcp isn't
« Reply #5 on: November 20, 2011, 07:13:34 PM »
We need to find out if it is the router or your system.

And sometimes left over firewall software can still block things on a system.

The best way to find where the problem is, is with a 2nd computer. Do you have a 2nd one by chance?

Shane
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Offline Duck

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Re: Udp port is open tcp isn't
« Reply #6 on: November 21, 2011, 03:03:06 AM »
i doubt its my computer because i was able to port forward before i got this new isp but i tried anyway and same result (screenshot in attachments)

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Re: Udp port is open tcp isn't
« Reply #7 on: November 21, 2011, 12:09:08 PM »
I noticed that one has a different IP then your first screen shots 192.168.1 instead of 192.168.200

Do you have another router or modem set up? Or did you change something?

Shane
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Offline Shane

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Re: Udp port is open tcp isn't
« Reply #8 on: November 21, 2011, 12:18:50 PM »
I am helping a person with the same exact problem as you, but they have a different router. i am wondering if it is the ISP blocking the TCP ports. SO I want to see if you both have the same ISP, who is your ISP?

Shane
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Offline Duck

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Re: Udp port is open tcp isn't
« Reply #9 on: November 21, 2011, 06:04:52 PM »
about the different ip i sorta have a complicated setup the computer i use uses wifi from the modem. The second computer uses a linksys router. i was using it before i found out the modem has a built in wifi system. my isp is hawaiiantel the website is www.hawaiiantel.com
« Last Edit: November 21, 2011, 06:08:02 PM by Duck »

Offline Shane

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Re: Udp port is open tcp isn't
« Reply #10 on: November 21, 2011, 06:47:59 PM »
Ah you have 2 routers.

Lets try this, lets get everything behind the linksys. Then follow this guide to get everything going to the linksys
http://www.pcwintech.com/how-setup-two-or-more-routers-together-port-forwarding-port-triggering

Shane
(About Shane)
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When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
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Offline Duck

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Re: Udp port is open tcp isn't
« Reply #11 on: November 21, 2011, 08:01:00 PM »
well the thing is the linksys isnt really working properly so thats why i use wifi the older computer uses the linksys because its just for web browsing the problem with it is that it drops alot and i would lose connection to game servers so i just use the modem

Offline Shane

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Re: Udp port is open tcp isn't
« Reply #12 on: November 21, 2011, 08:50:33 PM »
I am losing track of what I have had you try so far lol

Setup a test port and forward it to your system. Do 1979 TCP and let me know the results :wink:

Shane
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 4 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
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Offline Duck

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Re: Udp port is open tcp isn't
« Reply #13 on: November 21, 2011, 09:30:38 PM »
same results as 25565

Offline Shane

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Re: Udp port is open tcp isn't
« Reply #14 on: November 22, 2011, 10:58:39 AM »
But is that one behind the linksys or the modem?

Shane
(About Shane)
Site Owner, Top Admin, Lead Programmer, Wife & 4 kids, Needs a lot more coffee.

When people ask "Why fix what isn't broken?" I reply "To make it better."
"Only a life lived for others is a life worthwhile"
Honor & Respect is all that matters.

Owner & Programmer of: www.pcwintech.com & www.tweaking.com


 

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