Author Topic: problem with internet connection with encore ENHWI-G2(NE) (Read 2852 times)

Shane · « **Reply #15 on:** January 16, 2011, 12:45:54 PM »

WAN ip is 0.0.0.0

It doesn't have a IP from the modem. So its not online till it does.

Make sure you have a cable plugged into the modem (Just like you would for your computer) and that it is in the WAN port on the back of the encore and not the other 4 ports.

Shane

xsethz · « **Reply #16 on:** January 16, 2011, 12:53:40 PM »

yep i do that too i rechecked cables its good and intact..

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Shane · « **Reply #17 on:** January 16, 2011, 12:56:23 PM »

Thanks for the pics

Ok lets try this, unplug the power to both right now. Plug in the modem first, wait till it is up, then plug in the encore.

Then check that WAN IP again

Shane

xsethz · « **Reply #18 on:** January 16, 2011, 12:58:00 PM »

ok. will try that now.

xsethz · « **Reply #19 on:** January 16, 2011, 01:14:26 PM »

now still no internet connection and wan ip still 0.0.0.0 T_T

Shane · « **Reply #20 on:** January 16, 2011, 01:17:26 PM »

Very odd!

In the encore, go to operation mode, take a screen shot for me.

I need to fig. out if it is a setting that is keeping it from working, or if the encore is simply malfunctioning.

Shane

xsethz · « **Reply #21 on:** January 16, 2011, 01:27:48 PM »

ok i took i think which is important to see in encore webserver.

is there any possible way that we can test encore router?

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Shane · « **Reply #22 on:** January 16, 2011, 01:31:13 PM »

On WAN Interface Setup
DNS should be set to automatic as well.

It shouldn't matter on getting the IP but try that real quick and see.

Otherwise our last option will be to put a static ip in the WAN and see how it goes.

Everything else looks just fine.

Shane

xsethz · « **Reply #23 on:** January 16, 2011, 01:34:34 PM »

ok i did change to automatic.. and waited for the router to restart.. but still no ip address on wan o.0

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Shane · « **Reply #24 on:** January 16, 2011, 01:36:38 PM »

OK then lets do our last option.

On that same page put it to start IP in the drop downbox.

Put in this info (going off of what you told me before)

IP: 192.168.1.250
Subnet: 255.255.255.0
Gateway: 192.168.1.1
DNS: 192.168.1.1

Lets see how that goes

Shane

xsethz · « **Reply #25 on:** January 16, 2011, 01:40:46 PM »

aahahahaha!!!!

it worksssssssssssssssssss!!!

Thank you so much for the patients Shane ^.^

we start like 2:30 am my time and now its 5:40am hahaha

Your Great ^.^

Shane · « **Reply #26 on:** January 16, 2011, 01:42:48 PM »

Good to hear your all set

Since your all done I will lock this thread.

And as always...
If your happy with my work. Then all I ask in return is you simply let others know about my site and programs. I help with anything computer or network related

Also always feel free to make a post in the feedback forum.

Shane

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