belkin F5D8236-4, ports never open and nat always strict

[biggieJ]

ive been trying forever to get my NAT open for my xbox. upnp is enabled i read all the common fixes and problems and steps and even used the port forwarding program and my ports are always not open or as the port checker says not working and cannot be reached. im running Vista on a 2 yr old dell with 5g embarq dsl. the routers roughly a year and a half old. ive tried port forwarding using this program and even went to the the other site portforward.com and tried port fwd with the xbox and computer and gave the xbox and computer both static ips so im lost..............

[Shane]

No problem, lets get you fixed.

First thing, the port tester will fail! that is because the port tester opens and listens for the port on YOUR computer and not on the xbox. So the port tester is no good here.

But we can setup a test port forwarding rule to your computer, use the port tester. This will at least let us test if port forwarding is working in the router.

Some quick things to check also. First make sure you have the right IP for the xbox in the port forwarding rules.
Next make sure the DMZ isn't enabled
http://www.pcwintech.com/showimage?file=files/screenshots/belkin-f5d8236-4_v1/017.png

And last try turning off the firewall in the router as well
http://www.pcwintech.com/showimage?file=files/screenshots/belkin-f5d8236-4_v1/013.png

Lets go from here

Shane

[biggieJ]

i did the port test rule on the computer and the ports still come up as failed i made sure the right ip was in for the xbox and comp both correct and the dmz is turned off and i turned the router firewall off as well and still nat strict and still ports failed......

[Shane]

So port forwarding isn't working to your xbox and your computer.

Lets check something else, find the WAN/Internet IP in the router, does it match the IP on the port tester page?

Shane

[biggieJ]

as im looking at the router home page wan ip is diff actually wan ip is 192 where as lan is 172

[Shane]

Your behind 2 routers bud 

Whats the gateway showing under the WAN status? and the WAN IP?

Shane

[biggieJ]

i dont see the wan status but under wan ip its 192 and under lan in cmd ipconfig all it has 172 as def

[Shane]

OK whats the WAN IP and the WAN gateway, don't worry about posting them, they are local IP's and can get to them from the net. I need those so I can walk you through how to fix this

Shane

[biggieJ]

wan ip is 192.168.2.2 and default gateway is 192.168.2.1

[Shane]

Ok here is what you do.

Log into http://192.168.2.1
In there find the DMZ page.
On the DMZ page put in 192.168.2.2 enable it and save it.

Now go try the port tester on your computer again
Make sure to the only the port pointing to your computer of course. 

Shane

[biggieJ]

its a zyxel EQ-660R and i dont see dmz page i thought i read somewhere to put it in the nat options page?

[Shane]

You have 2 options. Put the Zyxel into bridge mode, which I dont tell users to do unless they know what they are doing.
The safer way is to make 2 big port forwarding rules.
Make a port forwarding rule for ports 1000 - 65535 TCP and have it point to 192.168.2.2, then make another rule the same ports for UDP.

Shane

[biggieJ]

i dont see anywhere to click or put TCP or UDP.

[Shane]

ah that model, no problem the ALL PORTS one will do!

Shane

[biggieJ]

still no luck ports still fail..... this i why i got frustrated with this thing i actually have been trying to do this for  awhile just end up giving up after so long ya know...

but ports still not workin