CleanMem Error

[Alexhousek]

Backup computer since main computer is in the shop.  This one is almost 10 years old.  WinXP (SP3) with 512 RAM.  Here is the error code when I try to run CleanMem:



Suggestions?

[Shane]

I cant read that error, can you post a bigger screen shot?

Shane

[Alexhousek]

Let's try this again:

General page initialization failed.  The specific error is:
0x80090016: Keyset does not exist.

[Shane]

Never seen that error before, thank goodness for Google search LOL
Here is what I found, let me know if it gets you fixed up, if not I will try to find more info.
http://support.microsoft.com/kb/246183

To resolve this issue:

   1. Start the Protected Storage service by using either of the following methods:
          * Use the Compmgmt.msc snap-in.
          * Type the following command at a command prompt:
            net start "protected storage"
      Note If the Crypto subsystem has become corrupted, you may have to back up the following subkey, then delete it, and then restart your computer:
      HKEY_USERS\.Default\Software\Microsoft\Cryptography\Providers\Type 001

      Note If this registry key does not exist, proceed to the next step.
   2. Test to determine if the issue is resolved. If the issue is resolved, skip the remaining steps. If the issue is not resolved, go to step 3.
   3. Start your computer in Safe mode, and then log on as administrator.
   4. Double-click My Computer, and then click Folder Options on the Tools menu.
   5. On the View tab, click to select Show hidden files and folders, and then click OK.
   6. Delete all of the files in the "C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\S-1-5-18" folder.
   7. Restart your computer, and then run the task.

Shane